Help & FAQs

Verossi taps have multiple spring-loaded redundancy locks, which means the tap cannot be left running without holding the lever in place or switched on by curious children. Our sputter-free spouts are particularly engineered to stay insulated from the inner flow of boiling water while delivering piping hot water in a continuous and steady flow. Each boiling unit is pre-programmed with "safe-modes," which means that if your water supply fails for whatever reason, your system will react and prevent overheating.

For installation, all Verossi Boiling Water Taps require a 35mm industry standard hole. Our taps are one of the most adaptable boiling water taps on the market today, compatible with Belfast sinks and worktops up to 30mm thick.

Absolutely not. It depends on your electricity provider. An rapid boiling water tap costs roughly 3p per day (assuming you use 3 litres of water each day).

Yes, but it's lot cheaper and more efficient. The boiler uses an innovative, low-energy, insulated pressure tank to heat water from your kitchen's current cold-water supply. The water remains in the tank and is heated to the temperature you specify (between 75 and 98.9 degrees) with the touch screen temperature controller. You just crank the hot water handle on your tap to dispense it. Because of the innovative boiler, the tank can maintain a full 2.4 litres of water hot to 98.9 degrees all day for the same price as boiling a kettle once.

1. Disconnect all of the Flexi hoses from the tap and blow through them to insure no blockages in the Flexi houses
2. Replace the Flexi horses from hot to cold vice versa, which one is dispensing. For example, if there is no cold water switch the cold water Flexi hose to the hot feed. This will show that there are no faults with the Flexi horses and it is a milling issue.

Place a tea towel around the boiler barb/silicone hose, move the fixing clip and take the silicone hose off, please have a bowl or bucket close by and place the end of the silicone hose in this to catch any residual water, then place the thermometer/ meat probe into the boiler barb / boiler and record what temperature this reads at. We suggest you take a photo of the reading.

The minimum pressure for these taps is 1 bar and maximum 3 bar.

It is recommended that our products are not adjusted to EU voltage.

We don’t recommend water softeners on the system as this can cause the water to negatively impact the internal parts of the boiler or pipes. This is due to the salt that is used and can then lead to the corrosion of the pipes or internal tank/heating element in this case that would cause other issues further down the line.

Usual 6 to 8 minutes from cold and water tank totally drained.

This has a plug and no hardwiring required.

You need to turn the water off at the mains by the shut off valve, on both hot and cold. You need to complete this operation at least every 6 months.

Yes, if you order to a UK location, shipping is free! But don't worry, if you don't reside in the UK, we charge a modest and fair fee for shipping outside of the UK.

Standard delivery orders for the UK will take 2-4 business days to arrive; next day delivery orders (UK Mainland only) placed before 3pm will be delivered the next working day. Deliveries to Europe might take anything from 7 to 16 days. Your confirmation email will include delivery information.

Yes, we can ship to Europe and beyond. Shipping fees may apply and will be calculated at the time of purchase. We run discounts and promotions all year, so keep an eye out for special offers. Only the UK Mainland receives next-day delivery.